Refund policy
Our guarantee
Zack said it in 2011 and we still mean it: Lester Lids will be the best hard hat liner you ever own, or your money back.
30 days, no questions asked
If it doesn't work for you, send it back within 30 days of delivery for a full refund of the purchase price. It doesn't need to be unworn โ try it on the job, that's the whole point. Just tell us it wasn't right for you.
How to start a return
Email hello@lesterlids.com with your order number and we'll send you return instructions. Return shipping is at your cost, unless the item arrived damaged or we sent the wrong thing โ in that case we cover it.
Refunds
Once your return reaches us we'll refund the purchase price to your original payment method within 5 business days. Original shipping charges are not refunded unless the return is our error.
Damaged or wrong item
Email us a photo within 7 days of delivery and we'll replace it or refund you in full, including shipping. In most cases you won't need to send anything back.
Questions
hello@lesterlids.com. We're a small operation and we read every message.
